Last Updated:September 23, 2026
This Shipping Policy applies to all orders placed at https://apex‑synergy‑ventures.com/, operated by SINGAPORE APEX SYNERGY VENTURES CONSORTIUM PTE. LTD., registered address: 7500A BEACH ROAD, #04‑307, THE PLAZA, SINGAPORE 199591. Our online store specialises in women’s apparel.
By placing an order on our website, you agree to this Shipping Policy, together with our Terms of Service, Privacy Policy and Returns Policy.
1. Order Processing
Once your payment has been successfully verified, we will process and prepare your women’s apparel order for dispatch within 1‑3 business days. Processing time excludes weekends, Singapore public holidays and peak shopping seasons, which may cause slight delays. You will receive an order‑confirmation email after checkout, and a separate shipping‑dispatch email containing your tracking number once your parcel has been handed over to the courier.
2. Shipping Carriers
We utilise trusted global logistics partners for international delivery, including USPS, FedEx, UPS, DHL and other reputable carriers at our discretionWooCommerc…. We reserve the right to select the most suitable courier service for your destination, package weight and value. Carrier selection is subject to availability and service coverage for your delivery address.
3. Estimated Delivery Time
The estimated standard delivery window is 15‑30 business days, counted from the date your order is dispatched (shipping‑dispatch email date).
Important note: This delivery timeframe is an estimate only and is not a guaranteed delivery date. Delays may occur due to customs inspections, carrier backlogs, adverse weather conditions, global logistics disruptions, public holidays or remote‑location handling, all of which are circumstances outside our reasonable control.
4. Shipping Costs
Shipping fees are calculated based on destination country, total order weight and selected courier service. Exact shipping charges will be displayed to you during the checkout process before payment completion. Original outbound shipping fees are non‑refundable for customer‑initiated change‑of‑mind returns.
5. Tracking Your Parcel
After dispatch, you will receive an email with your unique tracking number and carrier‑tracking link. You can monitor your parcel’s transit status directly on the corresponding carrier’s official website. Tracking updates may experience intermittent gaps while parcels go through international customs clearance.
6. Customs, Duties & Taxes
All international shipments may be subject to import duties, VAT, customs processing fees or other local taxes levied by the destination country’s customs authorityWooCo…. These charges are the sole responsibility of the customer. We do not cover, collect or reimburse import‑related duties and taxes. Please check your local import regulations before placing your order. We will complete required customs‑declaration documentation for your parcel; customers must cooperate promptly if customs authorities request additional information. Parcels held, seized or discarded by local customs will not qualify for refund from our side.
7. Delivery Address Requirements
You are responsible for submitting a complete, accurate and valid delivery address at checkout. We are not liable for non‑delivery, mis‑delivery or extra shipping costs caused by incorrect, incomplete or outdated address information provided by you. We do not deliver to PO Box addresses. If no recipient is available at the time of attempted delivery, please follow the carrier’s instructions for re‑delivery or parcel pickup.
8. Lost or Damaged Parcels
- If your parcel is confirmed lost in transit by the shipping carrier, please contact us with your order number and tracking information so we may open an investigation with the courier.
- Visible outer‑package damage must be noted with the carrier upon receipt. For defective or damaged‑on‑arrival women’s apparel, please submit a claim under our Returns Policy within 7 calendar days of delivery with photo evidence. Risk of loss, theft and damage to goods transfers to you once the parcel is successfully handed over to the shipping carrier.
9. Shipping Restrictions
We ship to most countries and regions worldwide, subject to carrier service coverage and local import laws. Some destinations may be restricted due to international trade regulations or courier limitations. If we cannot ship to your location, we will notify you and cancel/refund your order accordingly.
10. Contact Information
Should you have any inquiries about shipping status, carriers or delivery‑related issues, please get in touch with our support team:
SINGAPORE APEX SYNERGY VENTURES CONSORTIUM PTE. LTD. Address: 7500A BEACH ROAD, #04‑307, THE PLAZA, SINGAPORE 199591 Email: service@apex‑synergy‑ventures.com Website: https://apex‑synergy‑ventures.com/